- Make sure the subject is clear and informative. Remember the receiver will want to be able to find it quickly later.
- If you regularly send the same or similar emails to different people, store a version in your Drafts folder so you don’t have to rewrite it each time.
- Be polite, but get to the point and use clear language.
- Know when NOT to use email – when emotions or conflicts are involved or there is urgency.
- If it’s important, don’t rely on email alone.